Customer VIP Membership

Your fast pass to peace of mind

$99 Annually


Take Home Maintenance to Greater Heights

As a Reactive VIP Member

Services we offer

  • Hot Water System Check Ups
  • Water pressure
  • Toilets & taps
  • Flexible water hoses
  • Electrical Safety Inspection
  • Members-only priority scheduling phone number
  • Up to $500 off your repair if we cannot accomodate you within 24 hours

If we can’t accommodate your request, we’ll cover the cost of the repair up to the value of $500. Please note that if the repair is less than $500 that there is no additional money paid out to you.

Receive up to 10% off any service type work. This includes the servicing of toilets and tapware. Please note that 10% discounts won’t be applied to replacement type works i.e. replacing of a Hot Water System, Drain Repairs or Pipe Relining type works.

Receive up to 5% off any replacement type work. This includes a hot water system replacement. Drain repair or pipe relining type works.

Never pay a same day emergency call out fee during normal business hours of 7am-4pm Monday to Friday. Please note there will be a reduced call out fee for after hours work of $95.00. This is usually valued at $280.00.

We’ll perform an annual CCTV drain inspection on your stormwater and sewer system. Please note that we can only perform the CCTV inspections from an accessible drain entry point and in some cases, we can’t see branch lines due to access. CCTV work only and if cleaning is required, further costs will be quoted up front.

If you are an active VIP Member with us and as long as the yearly inspections are performed, we can apply extended warranties on our work as per the original invoice. Please note that if you are an inactive member, these extended warranties will not apply.

Enter our monthly draw to win great prizes which will be announced via email communication, and we’ll call you if you win a prize.


Our mission is to provide responsive, reliable and quality service that will exceed your expectations. That means we hold ourselves to a higher standard to ensure your experience with us is unlike any other..

  • We don’t keep you waiting. We will fit you into our schedule as soon as possible and notify you at least 30 minutes before we arrive.
  • Our pricing is upfront and honest. You’ll never pay more than you expect because we offer fixed pricing.
  • We will always treat your home with care and respect. We wear boot covers, use rubber work mats and always clean up when we’re done.
  • We’re full-service plumbing experts, offering water heater and fixture installations, drains, sewer lines and more.
  • Our many 5-star Google reviews prove
    customers think our service is out of
    this world.

Why Choose Reactive

Comprehensive Services

Our team consists of licensed and experienced professionals dedicated to delivering top-notch service. Whether it's a leaky faucet, a blocked drain, or an electrical upgrade, we have the expertise to fix it right the first time.

Customer Satisfaction

We prioritise our customers and strive to exceed their expectations. Our friendly and professional approach ensures a positive experience from the initial call to the completion of the job.

24/7 Emergency Service

Problems can occur at any time. That’s why we offer 24/7 emergency services to address your urgent plumbing, draining, and electrical needs quickly and efficiently.

Financing Available

We offer flexible financing options to suit your budget, making quality plumbing services affordable and accessible. Enjoy easy payment plans tailored to your needs.

Residential and Commercial Plumbing

Reactive Plumbing provides expert plumbing services for both residential and commercial properties. Our reliable and efficient solutions ensure your home or business runs smoothly.