The average Sydney home requires extensive care to keep it looking and operating at peak performance. Whether it’s tending to the garden, keeping indoor tiles up to date, or ensuring your plumbing keeps functioning as it should, we know that home maintenance can become expensive and time-consuming. That’s why Reactive Plumbing has created a reliable and affordable residential maintenance service for your convenience.

When you experience a major plumbing catastrophe, it can create quite a dent in your finances and can take a long time to fix. During this time, your family won’t be able to use essential parts of your home, creating a major inconvenience. For this reason, regular maintenance is important, as it can go a long way to prevent any problems from occurring. In order to allow our customers to budget for this in advance, Reactive Plumbing prices per job. Our honest upfront pricing isn’t subject to sudden changes, and with predictable per job pricing (instead of the usual pricing per hour) you won’t be presented with a steep bill once work is completed.

VIP Members

Why You Save Money And Ensures You Peace of Mind!


As a VIP Membership customer, you will save 15% on all repairs, replacements, and maintenance works during your plan period. You will not pay a service call fee during normal business hours and you will receive guaranteed upfront pricing with no hidden costs.

Priority Service

The direct members-only telephone number to ring us on and skip the queue and go straight to the head of the line receiving preferential treatment on job bookings.

Periodic Plumbing Inspections

At your convenience, we will perform two plumbing and safety inspections per year during your plan period. This is where our licensed technicians can spot potential problems before they cause you any trouble.
If during the inspection we find any repairs that need to be done, they will be offered to you at your discounted VIP Membership rate.

Proactive Maintenance Plan

During the plumbing and safety inspection, we will record all your plumbing assets brand numbers, model numbers (if applicable), age / approx. age and provide you with a maintenance plan to maintain these assets to ensure correct function and lifespan.
We’ll also remind you when your flexible hoses should be replaced.


Should you move to a new house within the period of your VIP membership, it is transferable and to your new home.


We offer a lifetime warranty on all our workmanship guaranteed to give you peace of mind. Extended warranties on products installed by us. 100% customer satisfaction guaranteed, or you don’t pay.


You’ll receive vouchers with generous discounts that can be used on any plumbing jobs. Can also be used by friends and family.

What We Will Do At Your Plumbing Inspections

Safety Check Your Home

Your service technician will walk through your home and assess your plumbing system. All gas and water control valves throughout your home will be checked and labeled to ensure that they will operate in case of an emergency. The technician will show you these locations and how to shut them off in the event of an emergency.

Hot Water System

Your service technician will make sure the thermostat is set to the correct temperature, visually check the pressure relief valve for the safe operation and make sure it’s free of corrosion. If electric, we will check the correct temperature settings and ensure the water heater is operating at its peak efficiency as per the manufacture’s specifications.
If you have a storage tank, we will flush it annually during your plan period. Flushing and draining the tank removes sediment build-up and will improve water quality and prolong the life of your tank.

Toilets, Taps Flexible Water Hoses & Water Pressure

Your service technician will check all your toilets, taps and flexible hoses in your home for correct operation. They will also inspect the toilet bowl and cistern for any leaks and ensure its flushing correctly. Check the mains water pressure to ensure the pressure is not too high which can lead to equipment damage.

Camera Inspection of Sewer & Stormwater Drains

If required, your service technician will carry out a camera inspection of your sewer and stormwater systems from an accessible inspection point to check the condition of the lines and ensure that there are no damaged pipes or tree roots in your lines that you cannot see which can cause potential blockages. If you need assistance in Dural or anywhere within the Sydney area, Reactive Plumbing can assist!


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