ABOUT US
Reactive Plumbing provides an honest, reliable & quality service.
We pride ourselves on delivering a top-quality service.
NSW Licence: #269464C
QBBC License: 15397403
We value our customers and we aim to provide a service that delivers 100% satisfaction.
MISSION STATEMENT
“Our mission is to provide responsive, reliable & quality service that delivers exceptional value to our clients exceeding above & beyond their expectations“
“We conduct ourselves to a high standard in our industry and we do exactly what we say we will do”
- Responsive – We respond to our client’s and our teams needs in a timely manner with a positive attitude
- Reliable – We are accountable to our client’s and our team to deliver reliable service beyond expectations
- Quality – We strive to deliver the highest quality service to our client’s
- Integrity – We conduct ourselves with honesty, transparency and respect and hold ourselves to the highest standard
- Professionalism – We are committed to deliver what we promise
- Ownership – We take the initiative to own our responsibilities and exceed expectations
100 Percent Customer Satisfaction Guarantee – “If you feel that we could have done better, you have my personal guarantee that we’ll do whatever it takes to make it right! – Ben Hern, Owner”
Reasons Why You’ll Love Us:
- We won’t waste your time waiting around all day for a plumber to turn up.
- We’ll book you into a time slot that suits you best and call you 30min before we arrive.
- You won’t be frustrated by our plumbers as we promise to listen to you and provide you with options that best suit your needs.
- You’ll know exactly what the price of the job is before we start any work.
- Fixed price guaranteed.
- You’ll have complete peace of mind knowing that all our works come with a lifetime warranty on our workmanship and you’ll also be provided with great extended warranties on the products we install that are backed by us, further than the manufacturer’s warranty.
- Your home will be protected by us at all times as we wear boot covers and place our tools on rubber work mats.
- Your entire plumbing system will be inspected free of charge with every paid service to make sure there are no other underlying issues as we value your time.
- We’ll clean up all our mess when we’re done.
- Check out all our Google reviews and we guarantee that you will experience the same level of service.
So, give us a call today, whether your property is residential or commercial. We’ll take care of all of your plumbing needs. We also offer a special senior discount.
More Information
Reactive Plumbing will work directly with you from start to completion of your project to ensure complete satisfaction.
SCHEDULE WITH US TODAY
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